MSI seeks to customize the museum experience for parents and children. It aims to allow parents to purchase tickets, create itineraries and track visits as a way to plan future visits. It aims to allow parents and children to tour the museum with an interactive map and participate in an optional, museum-wide scavenger hunt. The goal is to make it simple for parents to plan a fun and organized visit and engage parents and children throughout each exhibit.
June – Aug 2018, 10 weeks
HCI 440 - Introduction to User-Centered Design
Lucy Hsu, Phil Fernandez
Michelle Reyes, Jimi George
David Burns
In order to understand the participants’ experiences of visiting museum, we conduct methods of observation on the MSI and interview. For the interview. we recruited 4 participants. All of them have visited a museum within the last year.
Questions asked included:
1. Can you tell me about the last time you planned a trip to the museum (or educational activity)?
2. Can you describe some of the highlights of planning and going to the museum?
3. Can you tell me about some of the difficulties you encountered while planning your trip?
We recruited 8 participants(4 parents and 4 children), provided scenarios to them and asked them to perform adoption-related tasks:
Test for Adult
Imagine that you are at the Museum of Science and Industry entrance with your child and have limited knowledge of the museum’s layout. The first exhibit you plan to see is the “Science Behind Pixar.” You review the printed map and try to identify a route to the exhibit. Can you show me how you would use this application prototype to find the exhibit?
Test for Child
Imagine that you walk past the “Coal Mine ” exhibit as you search for the “Extreme Ice” exhibit. You get bored and take your mom’s smartphone. The smartphone vibrates. You read the smartphone notification about an augmented reality feature in the airplane above the “Coal Mine” exhibit. Can you show me how you would find and use the augmented reality feature on the app?
